Who controls your information
The controller is א.ש.ש.א, 75 Tsahal Street, Haifa, Israel. Privacy requests may be sent to theone@theclearpill.online.
Information we use
We process contact and delivery details, order contents, payment status and provider references, support messages, security and technical logs, language preference, cart data and referral information when applicable. Card data is handled by the hosted payment provider and is not stored by PupCalm.
Why we use it
We use information to operate the cart and checkout, deliver and support orders, prevent misuse, keep accounting and transaction records, meet legal duties and improve service reliability. Marketing messages are sent only where a valid permission or legal exception applies.
Recipients and transfers
Information may be shared as needed with payment, hosting, database, email, delivery, supplier-fulfilment, professional and security providers. Some providers may process information outside Israel under applicable transfer safeguards.
Retention and security
We retain information only as long as needed for orders, legal records, disputes, safety and security. Access is limited according to role and reasonable technical and organisational safeguards are used.
Your choices and rights
Subject to applicable law, you may request access or correction and ask questions about use of your information. You may withdraw marketing consent at any time. Contact us using the address above.